Consultants for Human Resource Management and Business Processes

The Operating Values System

Based out of the Chicagoland area, TM Consulting Group Inc. offers human resource management, workforce training and development, and business process consulting to local businesses in the Chicagoland area (including Wisconsin and Indiana) as well as companies throughout the U.S.

The core of our human resource management consulting services is The Operating Values System—a system developed based on 20+ years of human resource management experience and the collective 30+ years of our team’s real world experience.

What is The Operating Values System?

The Operating Values System is a way to align your workforce and HR processes with a set of Operating Values that support your business goals. These Operating Values are based on the unique blend of your

• Business Strategies
• Work Environment Culture
• Customer Experience Expectations

Everyone—business owners, leaders, team members—participates in the development of the Operating Values and the specific aspects that bring them to life for your office.

Because we know how valuable your time is, TM Consulting Group Inc. developed this process to provide results efficiently. We use tools and components that we created and honed over the years and then customize them with your Operating Values and the specific elements created by your team to define them for your office.

Who needs The Operating Values System?

The Operating Values System is a human resource management process that works equally well for business start-ups, organizations in transition or mature organizations. It is an effective approach for any group trying to get more done with less—less time, less stress, less conflict.

To determine if The Operating Values System would be useful for your business, take our Reality Check Assessment.

You can tell when your staff is out of alignment with your operating values, because you will experience:

• conflicts
• wasted time
• heightened stress levels
• customer dissatisfaction
• quality issues
• unmotivated employees
• a negative impact on your bottom line

However, when your staff is in alignment with your operating values, you will create an environment where:

• a roadmap exists for dealing with conflicts, together with an expectation to resolve conflicts within the team
• every member of the team has clear goals and performance expectations
• each individual has the opportunity to best contribute their skill and talent
• a check and balance system exists to hold individuals accountable for themselves and to the team
• teams come together during times of stress instead of coming apart
• staff members who are satisfied engaged employees
• business owners/leaders who can focus on the core business
• customers who have a consistently positive experience

How does The Operating Values System work?

To develop The Operating Values System for your business, TM Consulting Group Inc. starts with the business owners or leaders to understand your business goals and strategies. We then use that understanding to work with your team to create and roll out Operating Values to support your business goals and strategies.

TM Consulting Group Inc. works with you and your team at every step until you are ready to remove the training wheels and GO! We then offer as much or as little support as you need to maintain your System.